True when a message with no allowed @Agent mention is intentionally addressed to a person rather than an agent: it tags a person (@Person), replies (ParentID) to another person's message, or was judged human-addressed by the routing decision.
@Agent
@Person
ParentID
True when a message with no allowed
@Agentmention is intentionally addressed to a person rather than an agent: it tags a person (@Person), replies (ParentID) to another person's message, or was judged human-addressed by the routing decision.