When the call started: the session row's creation time when the lookup supplied it, else the first caption's. The row is the better answer, because the transcript only begins once somebody speaks.
The collapsed session block.
The session-row enrichment, or null when the lookup was unavailable.
When the call started: the session row's creation time when the lookup supplied it, else the first caption's. The row is the better answer, because the transcript only begins once somebody speaks.