Function RecordInteractionEvent

Parameters

• interactionID: string
• eventType:
      | "Declined"
      | "Accepted"
      | "Resumed"
      | "Abandoned"
      | "Ended"
      | "Queued"
      | "Answered"
      | "Created"
      | "Escalated"
      | "Held"
      | "Offered"
      | "RecordingStarted"
      | "RecordingStopped"
      | "Transferred"
• user: UserInfo
• provider: IMetadataProvider
• Optionaldetails: Record<string, unknown>