Interface OperationsMetrics

interface OperationsMetrics {
    AbandonedCount: number;
    AbandonmentRate: number;
    AnsweredCount: number;
    AnswerRate: number;
    AverageHandleTimeFormatted: string;
    AverageHandleTimeSeconds: number;
    AverageSpeedToAnswerFormatted: string;
    AverageSpeedToAnswerSeconds: number;
    CostByDay: CostByDay[];
    CostByNumber: CostByNumber[];
    EscalationCount: number;
    LiveCallsCount: number;
    LiveInteractions: LiveInteractionSummary[];
    TotalCost: number;
    TotalCostFormatted: string;
    TotalVolume: number;
    TransferCount: number;
    VolumeByChannel: ChannelMetrics[];
    VolumeByDirection: DirectionMetrics[];
}