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    Interface TransferTargetSettings

    One raw telephony.transferTargets entry: a named place the agent may hand a live call to. The agent names a target, never a number, an email or an agent id.

    interface TransferTargetSettings {
        agentName?: string;
        description?: string;
        fallbackNumber?: string;
        kind?: TransferTargetKind;
        name: string;
        number?: string;
        userEmail?: string;
    }
    Index

    Properties

    agentName? description? fallbackNumber? kind? name number? userEmail?

    Properties

    agentName?: string

    agent targets: the name of the MJ AI agent that takes over.

    description?: string

    What it is for; shown to the agent so it knows when to use it.

    fallbackNumber?: string

    user targets: E.164 number the room dials when the person declines or does not answer. Checked like number.

    kind?: TransferTargetKind

    number (a phone number; the default), user (a person at an Explorer console) or agent (another AI agent).

    name: string

    What the agent calls it (e.g. Front desk).

    number?: string

    number targets: where it goes, in E.164. Checked against the outbound allow/block lists at startup.

    userEmail?: string

    user targets: the MJ user (by email) who is offered the conversation.

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